Joanne's Career

CEO & Co-Founder

Encore Retreat

Launched a global luxury retreat business focused on delivering holistic wellness (mind, body and soul) content for clients
Oversee business development, operations & logistics, financial management and content delivery for each retreat
Research locations to meet the needs of all 3 elements of health and wellness, self-care and personal development

Senior Affiliate Advisor

McKinsey & Company/Aberkyn

Partner with McKinsey client c-suite executives to lead transformations in top team effectiveness, employee engagement and desired culture shifts
Design, syndicate and deliver top team learning journeys focused on building interpersonal trust using tools and frameworks for deep dialogue, effective communication, storytelling, conflict resolution, decision making, accountability, heightened self-awareness and awareness of others' perspectives.
Coach CEOs and functional leads on leadership mindsets and behaviors that deliver superior performance & outcomes
Keynote speaking engagements for audiences 150-350 people

Founder: Private Coaching Practice

Leadership Coaching and Consulting

Interpersonal relationship coaching

Life Coaching

Provide 360 diagnoses, life event insights and coaching to C-suite leaders across a wide range of industries and roles. Focus on thinking patterns needed to differentiate leadership performance in matrixed organizations
Design programs; facilitate workshops and fieldwork customized for clients’ specific needs. Focus on organizational impact on employees and consumers (customers, clients, vendors, agents and partnerships). Statistically significant shifts made in employee engagement, leadership performance and Net Promoter Score (NPS) metrics
Align companywide initiatives with strategy, brand positioning, company values and consumer value proposition
Instill a respect and openness for learning and development in service of the client’s long and short term strategy

Global Head of Learning & Development

Starwood Hotels & Resorts Worldwide, Inc

Led global teams in the design and implementation of differentiated service culture programming across nine Starwood brands
Designed and rolled out global coaching program for all leaders
Leadership development programming for Corporate & Field based leaders
Led Six Sigma Process Improvement learning design programs globally and coached Master Black Belts on project mgt skills
Held leadership roles at the local, regional, divisional and corporate level over 19+ years
Led in Asia-Pacific, UK/ EAME, USA divisions
Task force assignments in Fiji, Japan, UK, Europe